Privacy Policy
Effective Date: 01/04/2026
Welcome to Shivam Hardware ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.shivamhardware.shop.
1. Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Phone Number
- Email Address
- Billing Address
- Shipping Address
- Company Name (if applicable)
- Payment Information (processed securely through third-party payment gateways)
Automatically Collected Information
When you browse our website, we may collect:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Tracking Information
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional offers and updates (only with your consent)
3. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared with:
- Payment Gateway Providers
- Shipping and Logistics Partners
- Website Hosting and Technical Service Providers
- Government Authorities when required by law
All third-party service providers are obligated to protect your information.
4. Payment Security
All online payments are processed through secure and trusted payment gateways. Shivam Hardware does not store your complete debit card, credit card, or banking details on its servers.
5. Cookies
Our website uses cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Enhance shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill orders
- Maintain business records
- Comply with legal and tax obligations
- Resolve disputes
7. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information (subject to legal requirements)
- Withdraw marketing communication consent
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such external websites.
9. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Shivam Hardware
Website: www.shivamhardware.shop
Email: hardwareshivam1@gmail.com
Phone: +91 85869 77090 | 88003 95557
Address: Opp. Galaxy Hardware, Rajender Market, Sector 25, Gurugram, Haryana, 122002
GDPR & Marketing Consent Statement
By using our website, creating an account, placing an order, or submitting your contact details, you consent to the collection and use of information as described in this Privacy Policy. You may opt out of promotional communications at any time by contacting us or using the unsubscribe option included in our emails.